English
Services
晴澄有限公司 provides customer records, AI summaries, complaint and follow-up tracking, social content drafts and third-party integrations. Availability depends on the business plan, authorization, platform approval and system status.
Business responsibilities
Businesses must have a lawful basis for processing customer information, obtain necessary consent, and be responsible for submitted content and third-party authorization. Protect credentials and verification methods, manage staff access and report unauthorized use.
Human review of AI output
AI summaries, classifications, suggestions and copy may be incomplete or inaccurate. Appropriate staff must review outputs before use or delivery. AI does not replace medical, legal or other professional judgment. Review rules and content before enabling automatic replies.
Suspension and export
The platform gives businesses 30 days of notice before terminating service, except for breaches or security incidents. Businesses may request an export at service@proclientai.com within 30 days after termination; data is deleted after that period. Backups expire through the backup rotation cycle. Customer export is available while signed in and includes the common field specification, not all system records.
Liability and governing law
Maintenance, networks and third-party changes can interrupt service. AI results and third-party availability are not promises of outcomes. Liability is determined by applicable law and any separate agreement; legally non-excludable liability is not waived. The laws of the Republic of China (Taiwan) govern these terms.
Contact
Email service@proclientai.com for service questions.